You will need to download two separate apps to enjoy the full EPIISOD experience.

Please follow the instructions below for each:

App 1: EPIISOD Living (Your Resident Hub)

Use this app to stay informed, log maintenance requests, track parcels, view amenities, manage billing and much more!

Download EPIISOD Living app
Log In: Simply log in using the same email address you used to make your booking.

App 2: EPIISOD Access (Your Digital Key)

Use this app to access the building, unlock your room, and control in-room smart devices like lighting, air-conditioning and smart power plug. Please complete these steps before arrival:

Trigger creation of EPIISOD Access App login: Check Email to trigger your EPIISOD Access app login details

a. Look for email titled: Get Ready for Arrival: Activate Your EPIISOD Access Account
b. Click on 'Activate My EPIISOD Access App Account' link in the email:

c. You will be redirected to the website to log in.
Once logged in, navigate to the 'My Account' page and select the 'Click Here' button under 'Your key to smart living' to generate your login details.
Download EPIISOD Access App
Receive EPIISOD Access App Login details:
1. Look for email titled: Your EPIISOD Access Account Details
2. Login to the EPIISOD Access App using the login details in the email
  
  You can now unlock your room door with EPIISOD Access App:
  EPIISOD - 1. Unlock HID door video.mp4
Add Digital Access Code onto your EPIISOD Access App to unlock main entrance, lifts & communal spaces:
1. Look for email titled: Your EPIISOD Digital Access Code
2. Add your Digital Access Card Code onto your EPIISOD Access App:
3. Log in to the EPIISOD Access app
4. Tap your profile picture (top-left)
5. Select “Access Card”
6. Enter the Digital Access Card Code from your email to activate your digital key.
  
  You can now unlock main entrance, lifts and communal areas with your Digital Access Card on your EPIISOD Access App!
  
  EPIISOD - 2. Unlock room door with app video.mp4
Unlock your room door via PIN
Your room door also has a keypad. It's an alternative way of entering your room when you do not have your phone with you. The PIN is different from your app login and can be found in an email titled “Smart Residence Access Password”.
1. Look for email titled: "Smart Residence Access Password”.
2. To use the PIN, simply tap onto the digital door lock
3. Once the keypad lights up, enter your PIN followed by the # key to unlock the door.
  
  EPIISOD - 3. Unlock room with PIN Video.mp4

1. How do I check for room availability?

2. Is the student population diverse?

3. Who can stay at EPIISOD?

4. I am under 18, can I live at EPIISOD?

5. How safe is our accommodation?

6. Can a formaldehyde test report be provided? Will the building have an official occupancy certificate?

7. Is there any obstruction to the view from the apartment?